SOC 2 Type I

Issued 2026-03. Type II in progress.

ISO 27001

Audit scheduled Q3 2026.

HIPAA

BAA available on Enterprise.

GDPR / EU SCC

DPA + SCCs available on request.

EU AI Act

Conformity package available.

ISO 42001

AI management. Audit Q4 2026.

Architecture

Isolation at every layer.

Tenant isolation

Per-tenant Postgres schemas with row-level security. Per-tenant KMS keys. BYOK on Enterprise.

Permission-aware retrieval

Every retrieved chunk is re-authorised at query time. No agent can read what its user cannot.

Prompt-injection defense

Input sanitisation, tool allowlists, output validators, untrusted-content tagging.

Immutable audit log

Every action append-only, exportable to your SIEM in real time.

Encryption

TLS 1.3 in transit. AES-256 at rest. Field-level encryption for PII / PHI.

Secret management

HashiCorp Vault. No secrets in env files. Quarterly rotation.

Deployment options

Multi-tenant SaaS · VPC · BYOC · on-prem · air-gapped.

Data residency

us-east-1, us-west-2, eu-west-1 today. UK, JP, AU on request.

Model training

Your data is never used to train shared models. Period. Fine-tunes stay yours.

AI safety

The agent can't do what it isn't allowed to.

Two-person rule

For configurable categories of action (irreversible writes, financial commits, regulated submissions).

Budget caps

Per workflow, per user, per workspace. Hard stop, not a notification.

Verifier independence

The verifier model is a different family from the executor. Catches the failure modes the executor is structurally bad at.

Abstention

When confidence drops below threshold, Sciento says so — and queues for a human.

Responsible disclosure

We run a bug bounty via HackerOne. Critical findings paid up to $25,000. Encrypt sensitive reports with our PGP key (fingerprint F2C0 0F22 1A1A 9988 D7E3 0B0B).

Email: security@sciento.ai. We acknowledge within 24h.